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How much does delivery cost for UK customers?
- UK standard 1st class delivery prices range from £1.49p to £8.99p depending on the total weight of your order.
- UK recorded 1st class delivery prices range from £1.99p to £9.99p depending on the total weight of your order.
How is my ordered delivered?
How much does delivery cost for European customers? (outside UK)
- European delivery prices range from €3.48c to €20.00c depending on the total weight of your order.
How much does delivery cost for International customers? (outside EU)
- International delivery prices range from $4.10c to $46.13c depending on the total weight of your order.
How long does it take for my order to be processed?
- We usually despatch orders within 24-48 hours of payment, However we do ask for a 3 working day lead time which covers unforeseen circumstances and weekends/bank holidays.
We will notify you immediately if for any reason your order is not able to be despatched within these timescales.
When will my order arrive after it has been despatched?
- UK: 1-3 days (Depending on the delivery method you choose during checkout)
- Europe: Approx 5-10 Days
- United States & Canada: Approx 10-15 Days
- Australia,Japan & the rest of the world: Approx 10-20 Days
The above times are not guaranteed but in the unlikely event you haven’t received your order within these times then please contact us at thefootiestore@btinternet.com and we will resolve any issues there may be straight away.
Can my order be delivered to someone else's address?
- Yes. Due to customer demand you can now have your order delivered to an address other than your own.
- This is ideal for surprising a loved one and also for anyone who works during the daytime and their order needs to be signed for.
If you have any further questions or queries regarding delivery, please contact our service team: thefootiestore@btinternet.com
PRIVACY POLICY
Security is one of our highest priorities and we take every precaution to protect your personal information both online and offline. Information requested when registering or ordering goods (including your credit / debit card details) is encrypted with SSL (Secure Socket Layer), the industry standard encryption software. To help us keep your personal information strictly confidential you should keep your password secret. While we use SSL encryption to protect sensitive information online, we also protect your personal details off-line. All employees are kept up-to-date on our security and privacy practices. We do not store Credit Card Information.
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